What Clients Have Shared with Us
These accounts come from people who came to us with different concerns at different stages. We share them as a realistic picture of what working with Devi Legal looks like.
Back to Home12+
Years in pension advisory
400+
Clients assisted
4.8/5
Average client satisfaction
2
Professional certifications held
Client Accounts
Names and identifying details are used with permission. Locations are general for privacy.
Somporn T.
Retired teacher, Ubon Ratchathani
I came to Devi Legal after receiving a pension letter I could not make sense of. The advisor read through everything carefully and then explained it to me clearly, in Thai and in English. I now understand my position and have made a decision that feels right. The written summary they provided has been genuinely useful.
May 2025 · Initial Pension Review
Wanchai K.
Former civil servant, Yasothon
My pension had been reduced without a clear explanation. I tried to handle it myself for several months without success. Devi Legal took over the correspondence, prepared the formal documents, and eventually reached an agreement with the authority. It took about three months, which they told me to expect at the start — so there were no surprises.
April 2025 · Dispute Preparation & Negotiation
Malee L.
Retired, Amnat Charoen
I have a complicated situation with pension entitlements from two different periods of employment. Devi Legal's full advisory service was the right choice — having one person who knows the whole picture has made this far more manageable. Communication is consistent and I never have to wonder what is happening.
May 2025 · Full Pension Advisory Engagement
Narumon P.
Private sector retiree, Ubon Ratchathani
The initial review was thorough and gave me a clear picture I did not have before. I had read things online and confused myself further. Krit took the time to go through my documents step by step. I appreciated that he said directly when something was uncertain rather than pretending everything was clear-cut.
April 2025 · Initial Pension Review
Chalit B.
Former state enterprise employee, Sisaket
My claim had been delayed for over a year before I approached Devi Legal. The team identified the administrative issue quickly and handled the follow-up correspondence directly. The matter was resolved within eight weeks. I would have saved myself a great deal of waiting had I come here sooner.
May 2025 · Dispute Preparation & Negotiation
Ruangrit I.
Retired government officer, Ubon Ratchathani
Professional, methodical, and very easy to work with. My situation involved records from two different employers over a thirty-year career. The full advisory service handled all of it. Devi Legal's written summaries after each stage were particularly helpful — I could see exactly where things stood without having to ask.
April 2025 · Full Pension Advisory Engagement
Three Matters in More Detail
These case summaries describe the nature of the matter, how we approached it, and what the outcome was.
Case One: Entitlement Unclear After Early Retirement
The Situation
A client who had taken early retirement from a provincial government role was uncertain whether she was receiving the correct pension amount. Documents she had been sent were inconsistent and no one at the relevant office had provided a satisfactory explanation.
Our Approach
We conducted an Initial Pension Review, examining her full employment record and pension documents. We identified a calculation error affecting the base entitlement and prepared a formal written query to the pension authority on her behalf.
Outcome
The authority acknowledged the error and adjusted the monthly payment accordingly. The correction was applied from the following payment cycle. Total engagement: approximately six weeks.
"I had spent months trying to understand why the figures did not add up. After Devi Legal's review, I finally had a clear answer — and then a corrected payment."
Case Two: Claim Refused Without Clear Reason
The Situation
A client's application for a pension supplement had been refused. The refusal notice offered a brief regulatory reference but no plain explanation. He had submitted two informal appeals, both of which had been dismissed without substantive response.
Our Approach
We engaged on the Dispute Preparation service, reviewed the refusal basis, and identified a procedural deficiency in how the original application had been assessed. A formal submission was prepared and submitted, requesting a fresh review on specified grounds.
Outcome
The submission was reviewed and the supplement approved in full. The client received backdated payments covering the period since the original application. Total engagement: four months, including the formal review period.
"I had given up on the appeals process. Devi Legal showed me there was still a proper route to follow, and they followed it."
Reach Us Directly
We are available Monday to Friday and welcome calls, emails, and in-person visits by appointment.
Phone
+66 45 263 87 14Address
66 Chayangkun Road
Ubon Ratchathani 34000
Hours
Mon–Fri 8:30–17:00
Sat by appointment
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